Terms of service

Terms of Service – Production and Shipping

All Venus Iconic items are carefully handmade to order. Once your purchase is confirmed, we begin the production process specifically for your items to ensure quality, accuracy, and attention to detail.

The standard production time for regular orders is between 1 to 3 business days. During this period, your item will be cut, sewn, finished, and prepared for shipment.

For larger orders, including wholesale or bulk purchases, the production time may be extended to 5 to 7 business days, depending on the order size and our current production schedule.

Once your order is ready for dispatch, it will be shipped via your selected delivery method. You will receive an email notification with a tracking number as soon as your parcel leaves our workshop. Please note that actual delivery times may vary based on your location and the shipping service used.

If you have any questions about processing times or need urgent production, feel free to contact us before placing your order.